<p>Based in Plymouth, The Retrofit Company provides solar panel installation, heat pump installation, home insulation to homeowners and small commercial sites across England.</p><p>Review history is limited at present. Ask the installer for recent customer references before booking — most reputable installers will share two or three.</p><p><strong>Services include:</strong> Solar panel installation, Heat pump installation, Home insulation.</p><p>Before signing a contract with The Retrofit Company, check three independent registers: the MCS Certified register for installer status, RECC or HIES for consumer protection cover, and Companies House for active company status and recent accounts. EnergyRanked does not verify these credentials on your behalf — we surface the third-party signals (reviews, public listings, web presence) and link you to the registers where you can verify yourself.</p><p>Registered address: The Granary, Beeching Park, Plymouth PL17 8QS.</p><p>Use the verification checklist and FAQs below as a starting point. The questions you should ask any installer before paying a deposit are the same — what's on this page should help you make a more confident, informed choice.</p>
Based in Plymouth, The Retrofit Company provides solar panel installation, heat pump installation, home insulation to homeowners and small commercial sites across England.
Review history is limited at present. Ask the installer for recent customer references before booking — most reputable installers will share two or three.
Services include: Solar panel installation, Heat pump installation, Home insulation.
Before signing a contract with The Retrofit Company, check three independent registers: the MCS Certified register for installer status, RECC or HIES for consumer protection cover, and Companies House for active company status and recent accounts. EnergyRanked does not verify these credentials on your behalf — we surface the third-party signals (reviews, public listings, web presence) and link you to the registers where you can verify yourself.
Registered address: The Granary, Beeching Park, Plymouth PL17 8QS.
Use the verification checklist and FAQs below as a starting point. The questions you should ask any installer before paying a deposit are the same — what’s on this page should help you make a more confident, informed choice.
Fill out the form below and The Retrofit Company will contact you with a customized solar quote.
Frequently asked questions
How long is the typical wait for a solar panel installation installation with The Retrofit Company?
Lead times for England renewables installers swing seasonally — late spring and early summer are peak demand. At time of indexing the public Google listing showed 2 reviews at 5.0★, which gives some indication of throughput, but ask The Retrofit Company directly for current scheduling once you've got a written quote. Plan for 4-12 weeks from deposit to install on a typical residential project in Plymouth; complex roofs or DNO upgrades can extend that.
Is The Retrofit Company registered with RECC or HIES?
RECC (recc.org.uk) and HIES (hies.co.uk) are the two consumer protection schemes that cover UK renewables installers. Search both for The Retrofit Company before signing a contract — your deposit protection and complaint escalation route depend on this. RECC/HIES membership is something you should verify yourself; At time of indexing the public Google listing showed 2 reviews at 5.0★ on Google, but that's not the same as a consumer protection registration.
What questions should I ask The Retrofit Company before booking a survey?
At minimum: ask for a written quote breaking out parts vs labour; the installer's MCS certificate number on the quote (not just a logo); workmanship and panel warranty terms; expected lead time from deposit to install; and whether they handle the DNO/G99 application. At time of indexing the public Google listing showed 2 reviews at 5.0★ which is useful context but not a substitute for paperwork. Get everything in writing before transferring a deposit.
What warranty does The Retrofit Company typically offer?
UK solar panel installation installations carry three separate warranties: a panel/equipment manufacturer warranty (commonly 10-25 years on solar PV), an inverter or heat-pump warranty (commonly 10-12 years), and a workmanship warranty from the installer (commonly 2-10 years). Ask The Retrofit Company for the written warranty bundle — the workmanship warranty matters most because it covers leaks, fixings, and electrical install quality.
How do I verify The Retrofit Company is MCS-certified for solar installations in Plymouth?
MCS membership is the standard for UK solar installers. Open the public register at mcscertified.com and search by the trading name 'The Retrofit Company'. If The Retrofit Company hold MCS, the register will show the certification scope (PV, battery, heat pump etc.) and certificate number. EnergyRanked does not verify their MCS status independently — we link out so you can confirm directly — the company website (www.theretrofitcompany.co.uk) is a useful starting point.
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