1st Call Services
Business Details
Certifications & Services
Services & Coverage
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Claim This Listing1st Call Services (web: 1stcallgas.com) is a Sheffield-based installer of solar panel installation working across the UK.
From their own website — 1stcallgas.com: “Contact 1st Call GAs in Sheffield for expert heating, solar & electrical services. Book your free quote or emergency repair with our friendly team today.”
87 Google reviews place 1st Call Services at 4.9★. A score this stable usually reflects consistent installs; check the negative reviews to confirm.
Before signing a contract with 1st Call Services, check three independent registers: the MCS Certified register for installer status, RECC or HIES for consumer protection cover, and Companies House for company status and recent accounts. EnergyRanked does not verify these credentials on your behalf — we surface third-party signals and link you to the registers where you can verify yourself.
Registered address on Google: 3 Westbrook Ct, Sharrow Vale Rd Sheffield S11 8YZ.
Verify before you sign: MCS register · RECC · HIES · Companies House
Services Offered
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Frequently asked questions
What questions should I ask 1st Call Services before booking a survey?
Key questions: panel and inverter brands (and warranties for each); installer MCS number; expected install lead-time; deposit terms and refund policy if cancelled before survey; who handles the DNO application; and roof/structural inspection responsibility. 1st Call Services should answer all of these without hesitation.
How long is the typical wait for an install with 1st Call Services?
Lead times for South Yorkshire renewables installers swing seasonally — late spring and early summer are peak demand. At time of indexing the public Google listing showed 87 reviews at 4.9★, which gives some indication of throughput. Ask 1st Call Services directly for current scheduling once you've got a written quote. Plan for 4–12 weeks from deposit to install on a typical residential project; complex roofs or DNO upgrades can extend that.
Is 1st Call Services registered with RECC or HIES?
RECC (Renewable Energy Consumer Code) and HIES (Home Insulation & Energy Systems) are the two main consumer protection codes for UK renewables installers. Check the RECC register at recc.org.uk or HIES register at hies.co.uk by company name. Membership of either gives you escalation routes and deposit protection.
Does 1st Call Services offer free site surveys before quoting?
Most reputable UK installers — including most Sheffield-area firms — offer a free desktop survey followed by a paid or no-cost roof inspection. 1st Call Services's specific policy isn't published on EnergyRanked; ask when you make initial contact (their website 1stcallgas.com is a useful starting point). A red flag would be any installer quoting without ever physically seeing the roof or property.
Does 1st Call Services offer Insurance Backed Guarantees (IBG)?
An IBG is essential — it covers the workmanship warranty if the installer ceases trading. MCS-certified installers usually offer IBG via the MCS scheme. Confirm 1st Call Services provides an IBG certificate at handover; don't accept a workmanship guarantee that's only as good as the installer's continued existence.
3 Westbrook Ct, Sharrow Vale Rd
Sheffield S11 8YZ
United Kingdom
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